Thomas McCann, ITIL

Professional Summary

  • Dynamic change agent with over 15 years experience translating business needs into efficient technical solutions
  • Significant experience streamlining and maximizing available resources, optimizing existing platforms.
  • Mentor staff on best practices and technology innovations


  • B.A., History and English, University of Rhode Island
  • Certified TCP/IP Network Analyst, Institute for Certification of Computing Professionals.

Career Highlights:

  • Wrote, edit and publish for the quarterly newsletter, The Eagle Eye
  • Managed network operations, system upgrades, and maintenance of a high-availability 1,850 node network and telecommunications at corporate headquarters, a corporate service center, a disaster recovery site, 6 distribution centers, and 150 remote locations for field personnel.
  • 20+ years of experience in Network systems & Analysis, Corporate Networks and Telecommunications

Technical experience:

  • Cisco training: ICND, BSCI, BCMSN, Implementing Cisco QOS, Cisco Works for Enterprise LAN/WAN Management
  • IBM Training: AS/400 Security Concepts and Planning, AS/400 Performance Analysis & Capacity Planning

Training Completed via Tech Force RI:

  • PMC100 — Project Management Certificate

///Grant Partners

Tech Force Rhode Island Logo
Tech Force Rhode Island Logo
Tech Force Rhode Island Logo

Tech Force Rhode Island is funded by the USDOL.
Funds were awarded to Workforce Solutions of Providence/Cranston with partnering agencies Workforce Partnership of Greater Rhode Island and Tech Collective