Tech Force Rhode Island –

Meet the Candidates

December 2018

Steve Readey

Professional Summary — Software Developer

Expert RPG/400 software designer/developer with over 15 years of IBM midrange (34/36/400/iSeries) experience in the Distribution and Healthcare industries.

Credentials:

  • Graduated from the University of Rhode Island

Career Highlights:

  • Formerly employed by Bank of America, Infor Global Solutions, Markland Technologies
  • Coordinated the effort of the Business Support Team and the Developers
  • Gathered requirements from Professional Servies and created specifications and design documents.
  • Successfully implemented ISO processes and received ISO certification for Markland in March 2006
  • Experience coordinating efforts with Quality assurance, secured beta sites, installed and support beta customers

Technical Experience:

  • OS: IBM iSeries, AS/400, CL/400
  • Software/Programs: RPG/400, RPG Freeform, Query/400, Excel, Access, PowerPoint, Hawkeye

Training Completed via Tech Force RI:

  • PMC102 — Project Management Certificate

Thomas Struminsky

Professional Summary:

  • 20+ years Information Technology service delivery, progressing from computer operations up to account team support for major IBM customers
  • Experience in communicating to all organizational levels
  • Coordinated critical situation response teams to resolve incidents and mitigate impact to customer’s business, accurately reporting system downtime
  • Produced and delivered root cause analysis reports with honesty, integrity and transparency
  • Maintained IBM server software standards ensuring secure computing environment
  • Automated Operations tasks, resulting in more efficient delivery while reducing errors

Credentials:

  • B.A., Political Science, Providence College
  • Project Management Boot Camp, Bryant University Executive Development Center
  • Volunteer, Boy Scouts of America

Career Highlights:

  • 8 years experience working for IBM as a Service Delivery Manager, a Business Analyst, Availability Manager, and Computer Operations
  • Focal point for coordinated incident response and reporting 7×24 for worldwide reservation system
  • Monitored and ensured uninterrupted availability for worldwide reservation system (Central Mainframe and 400+ Windows and UNIX servers)

Technical Experience:

  • Delivered system support for Mainframe z/OS, AS400/iSeries Midrange, Windows/Unix Servers and IBM MQ messaging Middleware to IBM customers.

Edwin Castillo

Professional Summary — Software Developer

Software developer with experience working in front end development. Using javascript development tools to create business solutions for clients across a wide range of technological landscapes. Motivated problem solver focused on always delivering engaging and efficient web applications.

Credentials:

  • Startup Institute, Web Development Track, Spring 2015
  • B.S., Computer Science, Rhode Island College
  • B.S., Computer Science, Metropolitan University

Career Highlights:

  • Maintained and tracked daily replenishment of production department, evaluated inventory and compared in-store stock with inventory records for 9+ years.
  • Designed software solutions, implemented functional code based on specifications, designs and wireframes.
  • Experienced in the tech support field.

Technical Experience:

  • Languages: Javascript, Coffeescript, Ruby, HTML5 and CSS3
  • Frameworks: Angular, React, JQuery, Bootstrap
  • Software: Mirth connect, Sublime Text, Atom, Jira

Completed training via Tech Force RI:

  • SQL Querying Level 1
  • SQL Querying Level 2
  • MS 20480 Programming in HTML5 with Javascript and CSS3
  • Java JQuery Essentials

Sojourna Thornton

Professional Summary — DBA, Healthcare

Ten years as an IT professional with proven experience in application and database support and design. Capable of network and operating system troubleshooting, system integration, technical support and customer service. Healthcare, higher education and human resources industry exposure.

Credentials:

  • Ella T. Grasso Southeastern Regional Vocational Tech, Groton, CT — Diploma, Nursing Occupations
  • Employed at GTech, Gateway Healthcare, Inc., Brown University, Lifespan

Career Highlights:

  • Experience as a reporting analyst, Database administration and coordination, as well as an operations coordinator.
  • Designed, implemented, tested and maintained new and existing databases to maintain integrity of data
  • Experienced in creation and development of relational databases with user-friendly, front-end user interfaces for non-technical users in MS access, SQL and VBA

Technical Experience:

  • OS: Windows XP/Vista/7
  • Software/Programs: Microsoft Office 2003-2013, Remedy Ticket System, Crystal Reports, Cognos, Risk Alert
  • Networking: Active Directory, TCP/IP, Novell, SQL, VBA, Access

Jake Jachym

Professional Summary — Sales Engineer

Proactive, innovative, and success driven professional with over 20 years of experience as a sales leader with record of progressively responsible positions. Proven track record of exceeding sales goals and driving teams to excel. Extensive experience in E-Commerce, Retail & Wholesale Sales, Purchasing, Operations, & New Business Development of Technology, Consumer Packaged Goods & Home Appliance products.

Credentials:

  • B.S., Bachelors of Science in Electrical Engineering (3 credits away from completion), University of Rhode Island
  • District Sales Manager, Hewlett-Packard Company
  • Regional Sales Manager/Program Manager, HP Retail, MarketSource Inc.

Career Highlights:

  • 20+ years of sales and management experience
  • Worked in various companies in Massachusetts, New Jersey, California, and Georgia

Technical Experience:

  • OS: Microsoft Office

Completed Training via Tech Force RI:

  • CompTia Net+

Thomas McCann, ITIL

Professional Summary

  • Dynamic change agent with over 15 years experience translating business needs into efficient technical solutions
  • Significant experience streamlining and maximizing available resources, optimizing existing platforms.
  • Mentor staff on best practices and technology innovations

Credentials:

  • B.A., History and English, University of Rhode Island
  • Certified TCP/IP Network Analyst, Institute for Certification of Computing Professionals.

Career Highlights:

  • Wrote, edit and publish for the quarterly newsletter, The Eagle Eye
  • Managed network operations, system upgrades, and maintenance of a high-availability 1,850 node network and telecommunications at corporate headquarters, a corporate service center, a disaster recovery site, 6 distribution centers, and 150 remote locations for field personnel.
  • 20+ years of experience in Network systems & Analysis, Corporate Networks and Telecommunications

Technical experience:

  • Cisco training: ICND, BSCI, BCMSN, Implementing Cisco QOS, Cisco Works for Enterprise LAN/WAN Management
  • IBM Training: AS/400 Security Concepts and Planning, AS/400 Performance Analysis & Capacity Planning

Training Completed via Tech Force RI:

  • PMC100 — Project Management Certificate

Heather Kilgore, MBA

Professional Summary — Marketing Project Management, Product Development

Energetic and motivated professional with expertise in increasing market share, profitability, new product development, and strategic implementation. Superior project planning, problem-solving and cross-functional coordination strengths, including the ability to multi-task and execute efficiently with close attention to detail. Proven track record of initiating integrated product launch campaigns enhancing consumer brand’s position. Ability to manage a team towards executing multiple deliverables and projects effortlessly ensuring increased profitability and revenue goals.

Credentials:

  • B.A. Recreation Management, New England College
  • M.S. Masters Business Administration (MBA), University of New Haven
  • Project Management Professional (PMP), Project Management Institute

Career Highlights:

  • 20+ years experience in management, whether it be product, business, brand, or marketing management.
  • Worked for companies such as Staples, Hasbro, CVS/Caremark, BIC
  • Managed new product pipelines and grew sales of existing items to deliver product and selling strategies that differentiated their product from the competition
  • Led successful effort at CVS/Caremark to grow private label consumer product business across 14 different categories in General Merchandise and Edibles by 29% over a two-year period to $833m in total sales.

Technical Experience:

  • OS: Microsoft Office Suite, Google Analytics
  • Social Media Strategy

Training Completed via Tech Force RI:

  • Excel 2013 Pt 1-3, Data Analysis w/ Pilot Tables

Robert Matteo, CCNP

Professional Summary — Network Engineer

Cisco Certified Network Engineer for nine years. Experience in large enterprise systems of 1000+ users. Background in manufacturing and insurance environments. Comfortable working with and communicating to Non IT personnel and executive level staff.

Credentials:

  • AA Liberal Arts, Community College of Rhode Island
  • State of RI — licensed Telecommunications Technician
  • Cisco Firewall Specialist, Advanced Wireless Field Specialist

Career Highlights:

  • 8 years as a Network Engineer
  • Maintained and monitored ISP network systems including Metro-Ethernet and cell back haul systems
  • Responsible for planning, configuration, implementation and troubleshooting support of enterprise switched network of 1000+ nodes including a small onsite date center
  • Experience in technical project management, including the oversight of timely, accurate, complete installation, conversion and modification of corporate customers’ local and long distance telephone services.

Technical Experience:

  • CCNA/CCNP certified
  • Former Verizon switch installer
  • Verizon Equipment Installation Technician
  • Cabletron – Networking Associate

Completed Training via Tech Force RI:

  • Cisco Implementing Cisco Network Security

Susan Klekot, ITIL

Professional Summary:

Honorably discharged Marine with over ten years experience leading and supporting technology-based projects through various life-cycle milestone events. IT enterprise-oriented project engineer with “cradle to grave” acquisition knowledge and experience. QA professional leading technology product testing events for major acquisition programs.

Credentials:

  • B.A., History, University of Rhode Island (Cum Laude)
  • M.S., Transportation and Logistics Management, American Military University (graduated with High Honors)

Career Highlights:

  • Served in the U.S. Marine Corps, worked in the Department of Defense
  • Served as the Government decision authority for requirements acceptance across portfolios. This included review, analysis, and validation of technical documentation, configuration drawings, training/support materials, and engineering papers.
  • Supervised and administered all maintenance activities of 20 personnel, maintained accurate electronic records for more than $7 million of equipment.
  • Received Good Conduct Medal, Certificate of Commendation, Meritorious Mast, Certificate of Appreciation while in the Marine Corps
  • Won Excellence Award while serving as a Project Engineer for Qinetiq-North America

Technical Experience:

  • Level II Information Technology Certification (Defense Acquisition University), Certified Independent Logistics Assessment Course

Training Completed via Tech Force RI:

  • ITIL Foundation 2011 Edition (OLL)
  • ITIL Intermediate Service Design 2011 Edition (OLL)
  • ITIL Intermediate Service Operation 2011 Edition (OLL)
  • ITIL Intermediate Service Transition 2011 Edition (OLL)

John Brissette, PMP

Professional Summary:

Directed various infrastructure Solutions Operations and NOC teams including systems support, network engineering, customer service, information security and security administration, date center operations and data center services.

Credentials:

  • B.A., Business Administration w/ a concentration in Computer Information System, Bryant University
  • A.A., Computer Programming, New England Institute of Technology

Career Highlights:

  • 6 years of Data management experience
  • NOC Manager at NaviSite, A critical role directing the daily operations and activities of NaviSite’s NOC organization supporting Managed Hosting Services to over 1,000 customers globally.
  • As an IS Operations Manager at Dell Services, he oversaw staff that coordinated a wide range of IT infrastructure activities of a computer installation to meet schedules and SLOs
  • At Perot Systems, spent time as a Data Center Tower Lead, Project Leader, and Data Center Operations Manager.

Technical Experience:

  • ITIL version 3 Foundation Certified
  • Project Management PMP II Prep course
  • Dell Services Way for Delivery

Training Completed via Tech Force RI:

  • MS – Project 2013 Part 1
  • MS – Project 2013 Part 2

///Grant Partners

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Tech Force Rhode Island Logo

Tech Force Rhode Island is funded by the USDOL.
Funds were awarded to Workforce Solutions of Providence/Cranston with partnering agency Workforce Partnership of Greater Rhode Island.