Susan Klekot, ITIL

Professional Summary:

Honorably discharged Marine with over ten years experience leading and supporting technology-based projects through various life-cycle milestone events. IT enterprise-oriented project engineer with “cradle to grave” acquisition knowledge and experience. QA professional leading technology product testing events for major acquisition programs.


  • B.A., History, University of Rhode Island (Cum Laude)
  • M.S., Transportation and Logistics Management, American Military University (graduated with High Honors)

Career Highlights:

  • Served in the U.S. Marine Corps, worked in the Department of Defense
  • Served as the Government decision authority for requirements acceptance across portfolios. This included review, analysis, and validation of technical documentation, configuration drawings, training/support materials, and engineering papers.
  • Supervised and administered all maintenance activities of 20 personnel, maintained accurate electronic records for more than $7 million of equipment.
  • Received Good Conduct Medal, Certificate of Commendation, Meritorious Mast, Certificate of Appreciation while in the Marine Corps
  • Won Excellence Award while serving as a Project Engineer for Qinetiq-North America

Technical Experience:

  • Level II Information Technology Certification (Defense Acquisition University), Certified Independent Logistics Assessment Course

Training Completed via Tech Force RI:

  • ITIL Foundation 2011 Edition (OLL)
  • ITIL Intermediate Service Design 2011 Edition (OLL)
  • ITIL Intermediate Service Operation 2011 Edition (OLL)
  • ITIL Intermediate Service Transition 2011 Edition (OLL)

///Grant Partners

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Tech Force Rhode Island Logo

Tech Force Rhode Island is funded by the USDOL.
Funds were awarded to Workforce Solutions of Providence/Cranston with partnering agency Workforce Partnership of Greater Rhode Island.