Thomas McCann, ITIL

Professional Summary

  • Dynamic change agent with over 15 years experience translating business needs into efficient technical solutions
  • Significant experience streamlining and maximizing available resources, optimizing existing platforms.
  • Mentor staff on best practices and technology innovations


  • B.A., History and English, University of Rhode Island
  • Certified TCP/IP Network Analyst, Institute for Certification of Computing Professionals.

Career Highlights:

  • Wrote, edit and publish for the quarterly newsletter, The Eagle Eye
  • Managed network operations, system upgrades, and maintenance of a high-availability 1,850 node network and telecommunications at corporate headquarters, a corporate service center, a disaster recovery site, 6 distribution centers, and 150 remote locations for field personnel.
  • 20+ years of experience in Network systems & Analysis, Corporate Networks and Telecommunications

Technical experience:

  • Cisco training: ICND, BSCI, BCMSN, Implementing Cisco QOS, Cisco Works for Enterprise LAN/WAN Management
  • IBM Training: AS/400 Security Concepts and Planning, AS/400 Performance Analysis & Capacity Planning

Training Completed via Tech Force RI:

  • PMC100 — Project Management Certificate

///Grant Partners

Tech Force Rhode Island Logo
Tech Force Rhode Island Logo

Tech Force Rhode Island is funded by the USDOL.
Funds were awarded to Workforce Solutions of Providence/Cranston with partnering agency Workforce Partnership of Greater Rhode Island.