Thomas Struminsky

Professional Summary:

  • 20+ years Information Technology service delivery, progressing from computer operations up to account team support for major IBM customers
  • Experience in communicating to all organizational levels
  • Coordinated critical situation response teams to resolve incidents and mitigate impact to customer’s business, accurately reporting system downtime
  • Produced and delivered root cause analysis reports with honesty, integrity and transparency
  • Maintained IBM server software standards ensuring secure computing environment
  • Automated Operations tasks, resulting in more efficient delivery while reducing errors


  • B.A., Political Science, Providence College
  • Project Management Boot Camp, Bryant University Executive Development Center
  • Volunteer, Boy Scouts of America

Career Highlights:

  • 8 years experience working for IBM as a Service Delivery Manager, a Business Analyst, Availability Manager, and Computer Operations
  • Focal point for coordinated incident response and reporting 7×24 for worldwide reservation system
  • Monitored and ensured uninterrupted availability for worldwide reservation system (Central Mainframe and 400+ Windows and UNIX servers)

Technical Experience:

  • Delivered system support for Mainframe z/OS, AS400/iSeries Midrange, Windows/Unix Servers and IBM MQ messaging Middleware to IBM customers.

///Grant Partners

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Tech Force Rhode Island Logo

Tech Force Rhode Island is funded by the USDOL.
Funds were awarded to Workforce Solutions of Providence/Cranston with partnering agency Workforce Partnership of Greater Rhode Island.